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• Design and implement business strategies, plans and operational procedures
• Set comprehensive goals for performance and growth
• Establish policies that promote company culture and vision
• Oversee daily operations of the company and the work of executives (Development, Functional, Marketing, Sales, Customer Support, HR & Admin)
• Lead employees to encourage maximum performance and dedication
• Evaluate performance by analyzing and interpreting data and metrics
• Write and submit reports to the CEO in all matters of importance
• Assist CEO in fundraising ventures
• Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
• Manage relationships with partners/vendors.

As a successful Operations Manager, you would need to demonstrate strong communication, organizational and negotiation skills. You should be a motivated self-starter with the ability to work with little or no supervision and possess the ability to assemble and manage teams. Presentation, analytical and planning skills are also essential. Above-average people management, customer service and leadership skills are crucial for this position.