Phuong is a maturing potential of FPS team at Navigos Search. Graduated from National Economics University with a B.S. in Finance and a M.S. in Management at Chongqing University, she contributes a fresh perspective resulting from her experience at multiple markets, a cross-cultural communication skill and a winning attitude to the team. Recruitment is Phuong’s deeply rooted passion as she values the importance of bringing the right talents to the right position and maintaining an on-going support for both clients and candidates to ensure a long-term placement that benefits all parties. She is a natural talent with excellent communication skills, and a brilliant capacity to understand and persuade others. Phuong is also highly regarded with her willingness to learn about the industry and adapt to different situations and people. Being mentored by the leading recruitment consultant experts at Navigos Search, her current focus is Education sector. Beside her passion for recruitment, Phuong possesses an entrepreneurial spirit and a keen eye on fashion industry. She believes in perseverance, putting a vigorous effort in advancing her career and knowledge. She proudly expresses that “The harder you work, the luckier you are”
• Keep track of assigned accounts to identify outstanding debts
• Plan course of action to recover outstanding payments
• Locate and contact debtors to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints
• Investigate and resolve discrepancies
• Create trust relationships with debtors when possible to avoid future issues
• Update account status and database regularly
• Alert superiors of debtors unwilling or unable to pay when necessary
• Comply with requirements when legal action is unavoidable
Growth opportunity
Your Challenge
Will be given in interview
Promotion Opportunity
Will be given in interview
• Proven experience as debt collector
• Experience in working with targets and tight deadlines
• Knowledge of relevant legal requirements
• Working knowledge of MS Office and databases
• Excellent communication and people skills
• Apt in negotiating and persuading
• Ability to be polite and compassionate without lacking confidence