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[CLOSED] Segmentation Director

at Our client is a leading bank in Vietnam

Director Ha Noi Business Intelligence Diversified Banks
$ Non-Public Gross Salary
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Consultant information:

I started my career in recruitment consultancy at Navigos Search after spending more than 4 years working as a project coordinator to successfully set up an office for a Japan Studies program in Vietnam.

At Navigos Search, I work closely with a team of professional recruitment consultants in representing clients in Banking and Finance sector to attract the best talents in the market to place senior to management level positions. I have successfully fulfilled numerous placements to leading foreign and local banks, Vietnamese conglomerates and Japanese enterprises. My ability to provide insightful market information, listen and match the right people with the right jobs allows me to build an extensive network of professionals.


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  • Will be given in interview


  • Will be given in interview
The Job


1. Business Planning
- Developing, organizing and implementing business plan, annual action programs for the customer segmentation
- Managing business result, action program, be responsible for business result of segments,
sub-segments, business programs.
2. Customer Segmentation
- Developing criteria to segment customers (including sub-segments)
- Researching and analyzing to understand the characteristic and demands, identifying the potential for each segment/ sub-segment and setting the corresponding price requirements.
- Leading the development and management of sales and sales stimulation programs
- Searching and developing potential sources of Customers for sales force (through developing relationships with associations, branches, industrial zones, economic zones ...).
3. The effectiveness of customer segmentations
- Orienting business policy, setting requirements for business programs, products, sales channels, risk management requirements for segments.
- Building business models for key segments (approaching methods, value chain identification, crosssales, requirements for sales channels, sales team, sales support)
- Managing the effectiveness of each segment/ sub-segment (revenue, cost, profit, overdue debt ...)
- Developing the process, tools, managing the effectiveness of exploitation of potential customers list
4. Customer Care
- Building policies and standards for service quality
- Organizing and implementing customer care programs by segment/ sub-segment (customer loyalty, main transactions ...)
- Build programs to promote products and business programs
- Implementing the communication and advertising of products and sales programs of Business Banking
5. Human resources development
- Managing and trainning to enhance staff capability
- Building qualified human resources

Growth opportunity

Your Challenge

Will be given in interview

Promotion Opportunity

Will be given in interview

The job


1. Qualification:
- Bachelor’s degree in Economics/ Finance/ Banking/ Marketing/ Business Administration
- Prefer master's degree or higher
2. Experience:
- At least 10-year experience in positions relating to Analysis, Finance, Credit, Marketing, Banking Finance.
- Prefer working experience related to Business Banking
3. Knowledge:
- Deep understanding of strategy, model, business direction by segment/ sub segment of Business Banking
- Understand the value identifying method for each segment/ sub-segment and approaching method
- Have knowledge of the legal provisions in Banking Finance



Revenue Size Small and Medium Enterprises ($10 million - $1 billion)
History Will be given in interview
Employees Enterprise Size (1001 +)

Company culture

Will be given in interview
Get to know your line manager
You will report to: CEO