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[CLOSED] Client Service Manager| Cash Management

at Our Client is a leading foreign bank in Vietnam

Manager Ha Noi Business Operations Regional Banks
$ Non-Public Gross Salary
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Consultant information:

I started my career in recruitment consultancy at Navigos Search after spending more than 4 years working as a project coordinator to successfully set up an office for a Japan Studies program in Vietnam.

At Navigos Search, I work closely with a team of professional recruitment consultants in representing clients in Banking and Finance sector to attract the best talents in the market to place senior to management level positions. I have successfully fulfilled numerous placements to leading foreign and local banks, Vietnamese conglomerates and Japanese enterprises. My ability to provide insightful market information, listen and match the right people with the right jobs allows me to build an extensive network of professionals.


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  • Will be given in interview


  • Will be given in interview
The Job


- Managing a client portfolio to maintain existing and generate new income for the company
- Maintaining close liaison with key stakeholders in order to provide input into the strategic direction of the company, the functionality and launch of new products and services
- Developing an appropriate calling plan to achieve goals and objectives.
- Introducing service improvements to improve the overall client experience, resolving global client service issues and challenging as the final escalation point.
- Ongoing partnership with all client service teams. Maintaining regular dialogue with client service staff to foster teamwork and cooperation
- Identifying areas for improvement, devising and implementing well-planned strategies to ensure best practices are adopted.
- Providing analysis and recommendations to senior management.
- Working closely with Sales to provide input and ensure proper levels of support are achievable

Growth opportunity

Your Challenge

Will be given in interview

Promotion Opportunity

Will be given in interview

The job


- Bachelor’s degree in business, related field or equivalent work experience
- Minimum of 8 years working in the banking industry
- Experience with or knowledge of local regulatory requirements related to Anti-Money Laundering
- Experience of working in an International Global Banking environment
- In-depth knowledge of industry standards related to all Cash Management products and services
- Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
- Ability to understand a customer’s business and the fundamentals of running a business
- Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
- Strong analytical, problem-solving, technical, leadership and team motivational skills



Revenue Size Small and Medium Enterprises ($10 million - $1 billion)
History Will be given in interview
Employees Enterprise Size (1001 +)

Company culture

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Get to know your line manager
You will report to: Director