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Senior Field Service Engineer

at Philips Vietnam

Expert Ho Chi Minh Engineer Health Care Services
$ Gross Salary from $2000 to $2500
Financial

Benefits

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Other

Benefits

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The Job

RESPONSIBILITIES

• Install Philips Healthcare (PH) equipment according to factory recommended timeframe and standards
• Perform planned maintenance and equipment modifications within the scheduled time
• Perform corrective maintenance, supported when necessary by tier-2 support
• Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards
• Submit timely and accurate service data, job sheets, field activity logs, radiation film badges, field problem reports and other paperwork as assigned
• Be aware of customer needs and potential commercial leads through customer visits and provide feedback and recommendations to the management, relevant people within the organization
• Use company property with care to ensure optimal results with minimal operational costs
• Keep abreast of new technologies likely to affect PH range of products
• Be a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets
• Responsible for completeness and accuracy of service records with particular attention to test & inspection results
• Responsible for using appropriate electronic measurement equipment within the calibration controlled cycle
• Responsible for reporting identified device safety issues according to applicable PH quality standard policy
• Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner

Growth opportunity

Your Challenge

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Promotion Opportunity

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The job

Requirements

• Experience in X Ray, CT, MRI and medical imaging devices
• University degree in Bio Medical, Electrical-Electronics or related majors
• Certification or training in relevant field highly advantageous
• Good communication in both English and local languages
• Individual is required to travel to different areas in the country or overseas to support customers when needed
• Able to work outside business hours if needed
• Good team player
• Demonstrates maturity in handling customers and senior stakeholders in the hospital environment
• Exhibits ethics and compliance in accordance with Philips General Business Principles

About

Company

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Company culture

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Get to know your line manager
You will report to: manager
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