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Student Affairs Manager

at A famous university

Senior Manager Ha Noi Executive Management Education Services
$ Gross Salary from $4000 to $5000
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15 years of working experience in different sectors ranging from NGOs, services, telecom, education, healthcare, digital marketing to government-related

Self-motivated, responsible person who has good interpersonal skill

 

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The Job

RESPONSIBILITIES

The Student Affairs Manager will be responsible for the oversight of student retention and for the development of positive outcomes regarding student satisfaction. The Student Affairs Manager will partner with other areas within the University and coordinate specific programs that will support student learning and assist students with both academic and personal issues. The Student Affairs Manager will oversee the Student Affairs Team and will provide a one-stop shop for Student Services for all student populations, including:
· Student Life Activities: Student Union, Conference Services, Office of Student Orientation and Engagement, Extra-curricular involvement, Leadership Development, Student Organizations, Fraternity and Sorority Life, Intramural and Recreational Sports, Residence Life
· Student Personal Support Office: Student Conduct, Behavioral Intervention
· Student Academic Support Services: Career Counseling, Internal and External Internship Coordination, Career Fairs, Student and alumni Job Placement, Counseling and Testing, Emergency Psychological Services

POSITION RESPONSIBILITES

· Manage the fiscal planning and management of Student Affairs, including operations and staffing matters. Provide training as needed as well as staff evaluations, professional development, and related personnel matters to ensure that the Student Affairs Team consistently contributes to an exceptional student experience that promotes academic success and well-being.
· Manage the development of short-range and long-range operating plans, including program services and budgets. Work with the staff of the Colleges and the University to set development priorities for the Student Affairs team.
· Partner with the Deans and University leaders to implement for a student culture that celebrates diversity and encourages an inclusive and respectful campus climate.
· Advise students on the parameters of University and College policies; identify and evaluate options to resolve issues and challenges; and serve as a resource for students with disabilities. Provide guidance to students. Maintain confidentiality during discussions with students, faculty, police, and health professionals.
· Collaborate with the Provost and with members of the office teams of the various Deans in creating and coordinating an emergency management and readiness process, especially as it relates to current students. Manage student crisis management.
· Work with the College of Health Sciences and other appropriate partners on relevant services, issues, and protocols regarding student mental health.
· Work with the Deans to provide guidance and support to students regarding the grievance process for academic disciplinary issues and for matters related to the code of conduct.
· Lead and oversight of the collection and analysis of data concerning student experiences and outcomes. Monitor student satisfaction with regard to student services through surveys and ongoing performance feedback. Envision opportunities for change within the Student Affairs team and across the University, especially as it relates to the student experience.
· Work closely with the Provost and Deans to manage the production of the Academic Handbook for Students.

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The job

Requirements

EDUCATION AND EXPERIENCE

· Graduate degree in a relevant academic discipline. Candidates with doctoral degrees and established academic records may be considered for a concurrent faculty appointment within the University.
· Demonstrated experience with student affairs, university life, and administration.
· At least 5 years required of progressively responsible administrative experience in higher education, preferably in student affairs/student development.
· Experience in planning, fiscal management, resource allocation, and personnel supervision preferably of a large and complex academic institution.
· An appreciative understanding of the challenges that inevitably arise from the operation of a new university along with the patience, resilience, and ability to work collaboratively with diverse constituents of an institution to resolve challenges effectively and to build opportunities to promote the mission and vision of the University.
· Evidence of experience in, and a strong commitment to, the development and support of inter-professional education in undergraduate, graduate, and post-graduate education.


KNOWLEDGE, SKILLS, AND ABILITIES

· Broad knowledge of the philosophy and mission of private universities
· Knowledge of university life and student services with a strong student-focused mindset
· Ability to communicate complex ideas and recommendations effectively, both verbally and in writing
· Ability to carry out the function along a planned program of institutional direction
· Ability to manage a budget and ability to establish and monitor fiscal accountability within the areas of responsibility
· Demonstrated ability to work with faculty, staff, and students as well as community groups of diverse academic, socioeconomic, cultural, and ethnic backgrounds
· Established development of strong professional networks
· Excellent written and verbal communication skills in English

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You will report to: CEO
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