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LOGISTICS AND CUSTOMER SERVICE MANAGER

at a FDI company

Manager Ho Chi Minh Customer Service Air Freight & Logistics
$ Gross Salary from $2500 to $3000
Know the

Consultant

Recruitment Consultant at
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Consultant information:

I am a typical CAN-Do and commitment person. With more than 6 years' experience in headhunting service industry, I have possessed so much experience in recruitment of quite several different positions, from Directors' level down to ordinary staff. I have also been able to work direct with clients' representatives at all levels, from CEO's down to managers or team leads.

 

In addition, with my previous 10 years' experience in HR, administration management and customer service in education and training field, I strongly believe such experience and skills of mine will help me be able to play the role of a key liaison between precious clients and candidates to bring them together as a perfect whole, which creates mutual benefits and successes for both sides.

 

My ever motto is: working with all the great efforts I have, passionate and with sincere heart to provide clients with the best-fit candidates for the required jobs, and to provide candidates with the right and happy jobs!

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Financial

Benefits

  • Will be given in interview
Other

Benefits

  • Will be given in interview
The Job

RESPONSIBILITIES

Import and Export:
• Developing and maintaining customers.
• Handle Import activities and extra export tasks for all corporate products.
• Coordinate with regional manufacturers to send the sales forecast request and deployment business projects for Vietnam and SEA sites.
• Manage, control, and evaluate contracts, orders, import and export shipment planning, and documentation for the shipping processes.
• Monitor shipments to ensure compliance with regulations.
• Look for possibilities to reduce taxes.
• Ensure the efficiency and effectiveness of import and export.

Customer Services:
• Work closely with the Sales team to manage Sales orders, support clients from the delivery phase through to the after-sales service phase to ensure the assigned projects can run smoothly.
• Directly work with clients to take care of their needs, playing as a key contact point to help solve clients’ feedback or complaints about the corporate’s products.
• Handle customer services reports.

Growth opportunity

Your Challenge

Will be given in interview

Promotion Opportunity

Will be given in interview

The job

Requirements

• Knowledge of fertilizer or petrochemical or chemical products is preferable.
• At least having 05 years working experience in import-export management (import is the main task) for a trading company.
• Knowledge about import-export documents, budget management, international trade, and taxation.
• Great customer service spirit.
• Good communication and negotiation skills.
• Great problem-solving skills to create good solutions for corporate and clients.
• Fluent in English both verbal and written. Chinese speaking is a big plus.
• Good teamwork spirit.

About

Company

Revenue Size Will be given in interview
History Will be given in interview
Employees Will be given in interview

Company culture

Will be given in interview
Get to know your line manager
You will report to: Line Manager
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