After over 12 years of solid experience in the recruitment industry, I am now a highly-qualified Consultant expertise in diversified sectors as the Trading, Industrial Manufacturing, FMCG and Retail. I am currently Senior Team Manager at Navigos Search, leading a group of professional Consultants whose focus is on the Consumer Goods and Retail industry.
I started my recruitment career with a local executive search firm and have been rapidly advancing since then. At Navigos Search, my Consumer Goods & Retail team is one of the most successful teams in the entire organization. As a highly experienced Consultant, I have been handling high-profile executive searches for multinational corporations as well as top Vietnamese enterprises. My successful placements include senior titles such as General Director, Head of Finance and Country Manager.
I have a very collaborative approach with my clients and my team. I am motivated by constant learning and knowledge expansion. My goal is to build trust with all my clients and work with them as partners to achieve recruitment objectives. In addition, I am an ambitious person with plans to develop new qualified Consultants and enhance the Navigos Search brand being a TOP 3 leading brand in this industry as well as my individual professional reputation through dedicated and effective consultation service.
“BRINGING THE BEST PEOPLE TOGETHER”
PRINCIPAL OBJECTIVE
The Manager, Online is responsible for jointly driving eCommerce for selected Brands in the identified country. Working with Affiliate, Regional and Global stakeholders, the incumbent will be primarily responsible for defining an eCommerce strategy and roadmap to increase brand awareness, improve online consumer engagement and drive site traffic, conversion and sales on our partner websites.
RESPONSIBILITIES
Business Intelligence
Develop short and long term eCommerce strategy and roadmap in line with Brand and Affiliate strategy
Identify market opportunities to grow online revenue generating channels
Analyse online marketing budget and online advertising spend by channel and Brand to maximize ROI
Conduct competitive and market analysis
Provide eCommerce education and advice to Brands and share best practices within the Region and Affiliates
Operational Effectiveness
Liaise with Global, Regional and Affiliate stakeholders to establish and manage eCommerce activities
Build and maintain relationships and communication channels with Brands and Corporate teams
Manage information and cross-functional communications to support better decision making
Effectively communicate issues and learnings to key stakeholders
Manage multiple vendor and agency relationships
Tracking & Reporting
Conduct weekly or monthly business reviews with Brands and Affiliates
Evaluate eCommerce campaign and spend effectiveness
Analyze and explain site metrics trends and recommend analytics-driven changes to Brands
Campaign Management
Plan, manage and execute eCommerce programs and campaigns across Affiliates
Take ownership of Brands’ consolidated annual, quarterly and monthly campaign calendars
Define business requirements, operational metrics and key performance indicators for campaign measurement
Proactively identify and resolve issues and roadblocks that arise during the course of campaign execution
Execute and analyse campaigns to ensure and maximize effectiveness and produce optimal ROI
Project Management
Take business ownership of new site launches and functionality enhancements
Key liaison between Brands, Affiliates and partner teams
Growth opportunity
Your Challenge
Will be given in interview
Promotion Opportunity
Will be given in interview
Work Experience:
At least 3 years’ experience in eCommerce or Online Marketing gained from a consumer-focused Brand, eCommerce provider or digital agency practice
Experience with luxury or prestige industry related brands is a plus, but not mandatory
Regional work experience would be viewed favorably
Attributes:
Able to work with people at all levels across the organization
Skilled at influencing opinion to accomplish business goals and objectives while maintaining strong interpersonal relationships
Decisive, can make sound decisions in the face of pressure
Extremely detail orientated with strong sense of work prioritization
Outgoing, proactive, fast-learning, independent and innovative
Flexible and able to deal with ambiguity
Able to work effectively with teams spread across multiple geographies and time zones