[CLOSED] Client Service Manager| Cash Management
at Our client is one of the leading commerce bank in Vietnam
$ Non-Public Gross Salary
Consultant
Consultant company name is shown only to Premium users
“I’M GONNA MAKE HIM AN OFFER HE CAN’T REFUSE”
I started my career in recruitment consultancy immediately after graduation at Vietnamworks, where I have developed the first steps of my progress for almost 3 years. Experienced and well connected, I joined Navigos Search earlier last year as a professional recruitment consultant responsible for attracting talents who work in Banking and Financial Services sectors. My background and knowledge of the industry support me tremendously in providing excellent service to clients and insightful advice to potential candidates.
As an introvert, enthusiastic and result-driven, I am passionate about bringing the best move to talents and the greatest recruitment solution to clients. With a high sense of responsibility and morality, I successfully build trust and good partnership within my network and clients alike. I believe that it is the recruitment consultant’s job to direct potential candidates to the right attitude, right position, and right employer and help them develop the right career path. A true team player, I always seek opportunities to motivate other colleagues to progress together.”
Benefits
- Will be given in interview
Benefits
- Will be given in interview
RESPONSIBILITIES
- Managing a client portfolio to maintain existing and generate new income for the company
- Maintaining close liaison with key stakeholders in order to provide input into the strategic direction of the company, the functionality and launch of new products and services
- Developing an appropriate calling plan to achieve goals and objectives.
- Introducing service improvements to improve the overall client experience, resolving global client service issues and challenging as the final escalation point.
- Ongoing partnership with all client service teams. Maintaining regular dialogue with client service staff to foster teamwork and cooperation
- Identifying areas for improvement, devising and implementing well-planned strategies to ensure best practices are adopted.
- Providing analysis and recommendations to senior management.
- Working closely with Sales to provide input and ensure proper levels of support are achievable
Growth opportunity
Your Challenge
Will be given in interview
Promotion Opportunity
Will be given in interview
Requirements
- Bachelor's degree in business, related field or equivalent work experience
- Minimum of 8 years working in the banking industry
- Experience with or knowledge of local regulatory requirements related to Anti-Money Laundering
- Experience of working in an International Global Banking environment
- In-depth knowledge of industry standards related to all Cash Management products and services
- Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
- Ability to understand a customer's business and the fundamentals of running a business
- Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
- Strong analytical, problem-solving, technical, leadership and team motivational skills
