Recruitment Consultant
The job holder will manage IT department and be accountable for the smooth running of company's computer systems, call center systems, ERP within the limits of requirements, specifications, costs and timelines include but not limit to:
- Managing the deployment, development, monitoring, maintenance, upgrading and support of organizational IT systems. This will include operating systems, servers, PCs, software apps, telephones and peripherals.
- Providing expert advice and support when systems are being upgraded or installed, or when there are conversions or file maintenance.
- Overseeing the development and enhancement of systems and integrating new systems with those existing.
- Working with staff to develop plans and strategies so client services can be enhanced, user effectiveness improved and innovation encouraged.
- Liaising regularly with executive and senior management as well as systems users.
- Managing IT staff, with responsibility for hiring, evaluation, training, guidance, disciplinary procedures and dismissals.
- Developing standard operating procedures allied to best practice, and ensuring written protocols and guidelines are provided for it staff and all end-users.
- Ensuring written documentation is created and maintained, to include user and system manuals, license agreements and all documentation relating to modifications and upgrades.
- Keeping up-to-date with the most recent technologies and advising on what new technological solutions and their implementation will meet business and systems requirements.
- Negotiating with suppliers of hardware and software to get the best deal, including external support, and being responsible for contracting consultants and making service agreements.
- Creating a budget for each project as well as managing the financial aspects of the entire IT department such as purchases and ongoing budgeting.
Growth opportunity
Your Challenge
Will be given in interview
Promotion Opportunity
Will be given in interview
- Proven working experience as an IT manager or relevant experience
- Excellent knowledge of technical management, information analysis and of computer hardware/software systems
- Hands-on experience with computer networks, network administration and network installation
- Hands-on experience with IT projects with large users (over 300 users)
- Familiar with diversified ERP solutions
- Experiences or knowledge of technical solutions for call center is a plus