Having over 6 years working in services industry, I am now specified in recruiting talents for Professional Services, including Hospitality, Groups, Education, Health Care and NGOs. My experiences in the services industry allow me to understand what companies/ organizations and candidates in this sector need. My goal is to match talented candidates to suitable organizations where they can show their full potentials and contribute the best for the long-term development of our working partners. Together with my team, I commit strongly to bring the highest values to both our customers and candidates.
RESPONSIBILITIES & OBLIGATIONS:
Managing the Human Resources team including: building KPIs, training and supporting the Team to achieve its goals in terms of:
RECRUITMENT:
- In charge of company's recruiting team: Sales, telemarketing positions at call center (mostly) and some other positions (not often).
- Expand and develop mass recruitment sources/channels.
- Analyze and forecast the labor market and build solutions to recruit and attract candidates. Research, analyze & report on the labor market situation, salary level, personnel fluctuations, human resource risks caused by the market or competitors, etc. and propose counter-measures
- Analyze the effectiveness of the recruitment process, prepare and present the recruitment dashboard, recommend and implement changes (if any).
- Monitor & analyze the performance of recruitment agencies and recommend changes and improvements.
- Organize the interview area according to the size of the candidate group.
TRAINING AND RETAINING STAFFS:
- Training and b
Growth opportunity
Your Challenge
Will be given in interview
Promotion Opportunity
Will be given in interview
- At least 5 years of working experience in the position of Head of Human Resources / Recruitment (experience in call center is an advantage)
- Strong experience in training and building capacity for sales/ telesales or telemarketing
- Ability to plan and manage work well, work with high intensity
- Good communication/negotiation and problem solving skills
- Excellent English and Vietnamese proficiency
- Good at MS office and computing skills.